Delivery and Returns

Please note orders will be dispatched from 03.12. Sorry for the delay. 

We are safely delivering orders. Delivery times may take slightly longer than usual, especially for orders outside the UK. 

UK

Free UK delivery on all orders. 

Our UK orders are delivered by Royal Mail – 1st Class delivery with the aim of delivering to you within 1 to 3 working days.

EUROPE

Delivery to Europe costs £9.50. Orders over £150 classify for FREE delivery.

Our EU orders are delivered by Royal Mail - International Tracked delivery with the aim of delivering to you within 5 to 10 working days. 

US & CANADA

Delivery within the US & Canada costs £14.50. Orders over £150 classify for FREE delivery.

Our US & Canada orders are delivered by Royal Mail - International Tracked with the aim of delivering to you within 5 to 10 working days.

REST OF THE WORLD

Delivery for Rest of the World costs £17.50. Orders over £150 classify for FREE delivery.

Orders to Rest of the World are delivered by Royal Mail - International Tracked with the aim of delivering to you within 10 to 15 working days.

Not pleased with your order?

That’s OK – we offer FREE returns (UK only), subject to terms and conditions. You must return your order within 14 working days of delivery. The order must be returned in its complete original packaging, with the bag being unused.

To request a return, simply contact info@jeenaa.co.uk and share your order number, contact details and reason(s) for returning your order. We will then provide you with a return slip and you can visit your local Post Office to return your order.

Once we have received your returned order, we will check it and if it is OK to be returned then we will process your refund (excluding delivery cost(s)) which you will receive within 5 working days.