Delivery and Returns
You can still order online with us. Once your order is placed, your bag(s) will be reserved and your order will be dispatched once it is safe. Please expect delivery in a couple of weeks at least, maybe longer.
Free UK delivery on all orders.
Our UK orders are delivered by Royal Mail – 1st Class delivery with the aim of delivering to you within 1 to 3 working days.
Delivery within the EU costs £9.50. Orders over £80 classify for FREE delivery.
Our EU orders are delivered by Royal Mail - International Tracked delivery with the aim of delivering to you within 5 to 10 working days.
US & CANADA
Delivery within the US & Canada costs £14.50. Orders over £100 classify for FREE delivery.
Our US & Canada orders are delivered by Royal Mail - International Standard with the aim of delivering to you within 5 to 10 working days.
Not pleased with your order?
That’s OK – we offer FREE returns (UK only), subject to terms and conditions. You must return your order within 14 working days. The order must be returned in its complete original packaging, with the bag being unused.
To request a return, simply contact email@example.com and share your order number, contact details and reason(s) for returning your order. We will then provide you with a return slip and you can visit your local Post Office to return your order.
Once we have received your returned order, we will check it and if it is OK to be returned then we will process your refund which you will receive within 5 working days.